About

Information Services is a combined organization that includes the Library and IT groups. The IT organization comprises Technical and Media Services, Web Services, Administrative Computing, and Educational Technology. We are housed in the Upjohn Library Commons. The main service points of IT are the Computer Help Desk and the Media Services Desk. Most IT services are available Monday -Friday 8 a.m. – 5 p.m.

Spring 2020 Hours

Because the Library building is CLOSED until further notice, walk-up service is unavailable. We are still available via email and Teams during normal hours, Monday -Friday 8 a.m. – 5 p.m. Please understand that our team is experiencing a high volume of calls and requests, and response times may be longer than usual.

Normal Academic Term Hours

Help Desk Hours

Daytime Hours
Monday – Friday: 8:00 a.m. – 5:00 p.m.

Evening/Weekend Hours with Student Computer Consultants
Monday – Friday: 5:00 p.m. – 11:00 p.m.
Saturday – Sunday: 10:00 a.m. – 11:00 p.m.

Please note that limited services are available during evening hours.

Media Services Hours

Daytime Hours
Monday – Friday: 8:00 a.m. – 5:00 p.m.

Evening Hours
Monday – Friday: 5:00 p.m. – 10:30 p.m.

Please note that limited services are available during the evening hours.

Center for New Media Design Hours

Daytime Hours
Monday – Friday: 8:00 a.m. – 5:00 p.m.

Fall Quarter Evening Hours
Beginning Week 3
Monday – Thursday: 7:00 p.m. – 9:00 p.m.

Winter & Spring Quarter Evening Hours
Beginning Week 1
Monday – Thursday: 7:00 p.m. – 9:00 p.m.

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